Business IT support diagnostic

Answer the questions below to find out how your business ranks in terms of efficiency, resilience and competitiveness. Then fill out the form at the bottom to get a customized, free consultation about your business technology needs.

Do you view technology as a “must have” or as “do we have to have?” 

Must have – nice to have – do we have to have?

1 2 3 4 5

 

How often does your business struggle with an IT issue?  

Rarely – quarterly – monthly – weekly – daily

1 2 3 4 5

 

When was the last time you checked your desktops and laptops for malware? 

Last week – last month – last quarter – last year – never 

1 2 3 4 5

 

When was the last time you looked into technology changes that could benefit your business? 

Last week – last month – last quarter – last year – never

1 2 3 4 5

 

How confident are you in your network and IT systems security? 

Very – somewhat – not very – I’m worried about it – how would I know?

1 2 3 4 5

 

When was the last time you tested your backups? 

Last week – last month – last quarter – last year – never

1 2 3 4 5

 

How quickly can you recover from a breach or disaster? 

Instantly – hours – one day – days – I don’t know

1 2 3 4 5

 

What is the maximum amount of time your business can be down due to an IT outage? 

Days – one day – hours – minutes – we can’t afford an outage

1 2 3 4 5

 

How interested are you in placing your business above your competition with the use of technology?  

Very – somewhat – not much – not at all 

1 2 3 4 5

 

How proactive or reactive is your current technology provider? 

We hear from them on a monthly or regular basis when there are updates and other features we can take advantage of – they contact us quarterly – they contact us once or twice a year – we get an email newsletter – we have to contact them

1 2 3 4 5

 

Scoring

10-20 – You’re in great shape! 

20-30 – You’re strong in some areas but could use a checkup to see where your IT systems could serve you better.

30-46 – You’re on thin ice. Talk to you tech service company or call us to make your systems more resilient and efficient.

 

If you’d like a free, customized consultation, please fill out this form including your score and any key questions you have. We look forward to talking with you.

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